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These order Terms and Conditions govern the placing of orders (“order”) with Outering srl. Please read these Terms carefully before submitting your order of any Outering srl products. By submitting your order, you agree to be legally bound by these terms.

Registration

When placing a order, you will be required to provide certain information, such as your address and billing information. You represent and warrant that all such information is accurate, and you shall ensure that such information is kept current. The Company shall have no responsibility or liability for inaccurate information or information that later becomes outdated, and shall have no obligation to make efforts to determine the correct contact or shipping information. You can update your information at any time prior to your Product being shipped by sending an e-mail to sales@outeringdigital.com.

Payment

By processing a order You will be charged the full price of the product(s) at the time of placing the order. If Outering srl is unable to commence shipping the products within ten working days of your placing the order, Outering srl will process a full refund to you. Your placing of a order constitutes your express agreement to Outering srl of charging the full Price of the Products at such time.

Delivery schedule

Although we will make efforts to begin delivering products as soon as reasonably practicable, you understand and agree that there may be delays. An estimated time of delivery is only an estimate, is subject to change, and Outering srl does not represent or warrant that it will be able to ship the Product by the estimated date. As a result, in the event that a delay arises and the estimated shipment and/or release of the product is not met, Outering srl is not responsible for any damages that may occur due to the delay, nor shall it be obligated, except as set forth in these Terms, to provide any discounts, refunds or credits due to any such delays. We will provide you periodical updates with respect to such delivery schedule. If for any reason you decide that you do not wish to continue to wait for your Product, you may cancel your reservation as provided for in the RETURN POLICY section below.

For customers who expect immediate delivery of order items and cannot conform with the order timeline, we highly recommend NOT TO PLACE ORDER to avoid frustration and misunderstanding in the future. We would greatly appreciate your kind understanding and consideration in the timeline arrival & delivery.

Privacy

The information you provide for the order of Products will be subject to the Italian Privacy Policy law.

Our return policy

  • before and till 15 calendar days gg upon receiving the device
    • if item has not been even opened and used at all, you are eligible to a full refund of the product price: no shipping price and no customs costs, if any, will be refunded. Cost of shipping back is yours.
    • if item has been opened and used we'll make an offer based upon the conditions of items returned. Italian VAT amount will not be refunded. No shipping price and no customs costs will be refunded. Cost of shipping back is yours.
  • Beyond 15  calendar days upon receiving the goods: no return accepted (unless defective device of course)

Limitation of liability

Under no circumstances will Outering srl be held liable for any incidental, special or consequential damages arising out or related to this agreement. In the event Outering srl is held liable for any damages arising out or related to this agreement, your sole and exclusive remedy will be the full refund of your purchase price without interest.

Disclaimer

Outering srl disclaims any warranties, express or implied, with respect to the sample product displayed by Outering srl whether before or after you have placed the order. You understand and agree that the product, its design and technical features are currently under development and that the product that may be available for purchase by you may be materially differently from the prototype product. If for any reason you are unhappy with the final version of the product, your sole and exclusive remedy will be to cancel your order as described in the cancellation section above.

Changes to the terms

Outering srl reserves the right to change any of the terms for any or no reason. We will provide notice of any material changes and, if you are unhappy with such changes, your sole and exclusive remedy will be to cancel your reservation as described in the RETURN POLICY section above.

Miscellaneous provisions

These Terms constitutes the entire agreement between the parties pertaining to its subject matter and it supersedes all prior agreements, representations and understandings of the parties. This Agreement shall be governed by and shall be construed in accordance with the laws of Italy. The venue for any actions relating to the subject matter or enforcement of this Agreement shall be in Milan, the place where this Agreement was entered and is to be performed. You may not assign this Agreement or any of the rights granted to you hereunder.