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View the product manual, usage features, system update methods.

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Read the FAQs solutions and the most common problems.

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Repair requests, warranty period/parts prices details.

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Our product line

Firmware 2020-01-16

- 2020-01-16

  • PadMu Apps updated to latest version:
    • General bugfixing and performance improved
  • New features:
    • PadMu Reader v5.1.0: added new gesture to toggle menu (swipe down with two fingers)
    • PadMu Home v1.0.6: added Quick Guide document
    • PadMu Services v1.0.6: added notification on apps updated in App Store
  • Fixed issue about Network Inactivity Timeout
  • Muted Google Play notification on first WiFi connection

Firmware 2019-07-18

- 2019-07-18

  • Fix NeoReader bugs
  • Updated bootloader and screensavers
  • PadMu Reader v4.0.5
    • Updated graphic design of Menu, Settings and Icons
    • Updated sdk library
    • Better handling of toggle menu on double tap
    • General bugfixing
  • PadMu Launcher v3.0.2
    • Updated graphic design of Menu and Icons
    • Better handling of DropBox files sorting
    • General bugfixing
  • PadMu FileManager v3.0.2
    • Updated graphic design
    • General bugfixing 

Firmware 2019-07-16

- 2019-07-16

  • Fix NeoReader bugs
  • PadMu Reader v4.0.5
    • Updated graphic design of Menu, Settings and Icons
    • Updated sdk library
    • Better handling of toggle menu on double tap
    • General bugfixing
  • PadMu Launcher v3.0.2
    • Updated graphic design of Menu and Icons
    • Better handling of DropBox files sorting
    • General bugfixing
  • PadMu FileManager v3.0.2
    • Updated graphic design
    • General bugfixing 

- 2019-06-12

  • Update NeoReader
  • Fixed crash on NeoReader
  • Restored scribble on NeoReader
  • PadMu Reader v3.2.0
    • added chinese language
    • fixed toggle menu on double tap bug
    • added toggle menu on double tap option
    • fixed Playlist rendering bug
    • general bugfixing
  • PadMu Launcher v2.3.0
    • added chinese language
    • Onyx Market enabled
    • general bugfixing
  • PadMu FileManager v2.3.0
    • added chinese language
    • general bugfixing 

- 2019-04-23

Battery saving on sleep - WiFi will automatically disconnect when the device is asleep

- 2019-04-10

  • PadMu Reader v3.1.6
    • open/close menu on double tap with two fingers
    • clear only SLAVE scribble
    • turn page from SLAVE 
    • general bug fixing on scribble
  • PadMu Launcher v2.2.2
    • branding Dropbox

PadMu

Firmware 2019-07-18

- 2019-07-18

  • Fix NeoReader bugs
  • PadMu Reader v4.0.5
    • Updated graphic design of Menu, Settings and Icons
    • Updated sdk library
    • General bugfixing
  • PadMu Launcher v3.0.2
    • Updated graphic design of Menu and Icons
    • Better handling of DropBox files sorting
    • General bugfixing
  • PadMu FileManager v3.0.2
    • Updated graphic design
    • General bugfixing 

- 2019-06-12

  • Update NeoReader
  • Fixed crash on NeoReader
  • Restored scribble on NeoReader
  • PadMu Reader v3.2.0
    • added chinese language
    • fixed Playlist rendering bug
    • general bugfixing
  • PadMu Launcher v2.3.0
    • added chinese language
    • Onyx Market enabled
    • general bugfixing
  • PadMu FileManager v2.3.0
    • added chinese language
    • general bugfixing 

- 2019-04-09

  • PadMu Reader v3.1.6
    • clear only SLAVE scribble
    • turn page from SLAVE on pen touch (if it is not in scribble mode) 
    • general bug fixing on scribble
  • PadMu Launcher v2.2.2
    • branding Dropbox

Software Update

Here you find the currently released software updates. In case you didn't get the notification of the new update on your device, just follow the steps below to update it:

  1. Download firmware from link below
  2. Copy the firmware to root directory of local storage
  3. Go to Device Settings > About > System Update, click the button Check update from local storage and follow the instruction to update the device
  4. When update is successful, the device will restart automatically.

NB: Please connect the device with power source or PC to make sure of enough power for update.

Support

For general questions and requests for information you can contact our customer service

For technical questions relevant to PadMu2 and PadMu write to our support