Welcome to PadMu Support

How can we help you?

Find out more about your product

View the product manual, usage features, system update methods.

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Find the solution to your problem

Read the FAQs solutions and the most common problems.

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Find out how to contact us

Repair requests, warranty period/parts prices details.

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Software Update

Here you find the currently released software updates. In case you didn't get the notification of the new update on your device, just follow the steps below to update it:

  1. Download firmware from link below
  2. Copy the firmware to root directory of local storage
  3. Go to Device Settings > About > System Update, click the button Check update from local storage and follow the instruction to update the device
  4. When update is successful, the device will restart automatically.

NB: Please connect the device with power source or PC to make sure of enough power for update.

Support

For general questions and requests for information you can contact our customer service

For technical questions relevant to PadMu2 and PadMu write to our support